Privacy Policy

1. Introduction

This Privacy Policy explains how Prishiv Industries ("we", "us", "our") collects, uses, and protects information you provide through this website (prishivindustries.com) when you request a quotation, submit a contact inquiry, or otherwise communicate with us. It applies to visitors and prospective or existing business customers of Prishiv Industries.

2. Information We Collect

We collect information you provide directly to us, primarily through the quote request and contact forms on this Website. This may include:

• Your name, company name, email address, and phone number.
• Details of your manufacturing, chemical, or export requirement, including any drawings, datasheets, or specifications you choose to share.
• Any other information you include in the free-text fields of our forms.

We do not use tracking cookies or third-party advertising trackers on this Website. Standard web server logs (such as IP address and browser type) may be recorded automatically by our hosting provider for security and reliability purposes.

When you submit the contact form, your details are stored securely in our website database with our hosting provider and emailed to our team, and we send you an email confirming that we received your inquiry. To prevent spam, we also record the IP address and browser type used for each submission. The map on our Contact page is provided by Google Maps, which may set its own cookies when it loads.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and prepare a quotation against your specification.
• Communicate with you about an order, including production updates and export documentation.
• Maintain records required for quality traceability, export compliance, and applicable tax or regulatory obligations.
• Improve how we handle inquiries, based on the general pattern of requirements we receive.

We do not use the information you submit for unrelated marketing purposes without your consent, and we do not sell your information to third parties.

4. When We Share Information

We share information only where necessary to fulfil your inquiry or order, including with:

• Freight forwarders, customs brokers, and shipping partners, for the purpose of arranging and documenting export shipments.
• Our own production, quality, and export documentation teams, on a need-to-know basis.
• Regulatory or governmental authorities, where required by applicable law (for example, customs declarations).

We require any third party we share information with for these purposes to handle it responsibly and only for the purpose it was shared.

5. Data Security

We take reasonable technical and organizational measures to protect the information you share with us against unauthorized access, loss, or misuse, including restricting internal access to inquiry and order data to relevant staff. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we treat the technical and business information you share with us, including drawings and specifications, as confidential.

6. Data Retention

We retain inquiry and order information for as long as necessary to fulfil the purpose it was collected for, including any ongoing business relationship, and for the period required to meet our accounting, export documentation, and regulatory record-keeping obligations under Indian law. Information related to inquiries that do not result in an order is retained for a reasonable period in case you follow up, after which it may be deleted.

7. International Data Transfers

Because we work with international buyers and export partners, information you provide, such as shipment and contact details, may be transferred to and processed by logistics or customs partners in your destination country as part of fulfilling an export order. We take reasonable steps to ensure such transfers are limited to what is necessary for that purpose.

8. Your Rights

You may request access to, correction of, or deletion of the personal information you have submitted to us, subject to our legitimate need to retain certain records for order fulfilment, accounting, or regulatory purposes. To make such a request, contact us using the details below.

9. Children's Privacy

This Website is intended for business use by industrial buyers, distributors, and procurement professionals. We do not knowingly collect information from individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised.

11. Contact Us

Questions about this Privacy Policy, or requests regarding your information, can be sent to contact@prishivindustries.com or to our facility address at Vatva GIDC, Ahmedabad, Gujarat 382445, India.